Last updated: 10 June 2026
These Terms of Service (“Terms”) govern your access to and use of the Vonrel platform, a product operated by Lunaris AI (“Vonrel”, “we”, “us”). By creating an account or using the service, you agree to these Terms.
Vonrel provides an AI voice platform that places outbound calls to job candidates on your behalf, and produces transcripts, summaries, and extracted data from those calls. We may update or improve the service over time.
You must provide accurate account information, keep your credentials secure, and be authorised to act for the organisation you represent. You are responsible for activity that occurs under your account.
You are responsible for how you use the service and for the people you choose to contact through it. You agree that you will:
You are the party responsible for your calling campaigns. Vonrel provides tooling and acts on your instructions.
Paid plans are billed in advance through our payment provider on the cycle shown at checkout. Fees are non-refundable except where required by law or where we agree otherwise (for example, if you have not placed any calls in the billing period). You may cancel at any time; access continues until the end of the period you have paid for. We may change pricing on reasonable notice.
Our handling of personal information is described in our Privacy Policy. You retain ownership of the data you upload; you grant us the rights needed to provide the service. You are responsible for having a lawful basis to provide that data to us.
The Vonrel platform, including its software, design, and content, is owned by us and our licensors. These Terms do not grant you any rights in it other than the right to use the service in accordance with these Terms.
We aim to provide a reliable service but do not guarantee it will be uninterrupted or error-free, and AI-generated outputs (such as transcripts and extracted data) may contain inaccuracies and should be reviewed. To the extent permitted by law, the service is provided “as is”. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.
To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, and our total liability arising from the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim.
You may stop using the service at any time. We may suspend or terminate access if you breach these Terms or use the service in a way that creates legal or security risk. On termination, your right to use the service ends and we may delete your data after a reasonable period.
These Terms are governed by the laws of Victoria, Australia, and the courts of that jurisdiction have non-exclusive jurisdiction.
We may update these Terms from time to time and will revise the “Last updated” date above. Questions? Contact us at [email protected].