VonrelDocumentation

In-call questions

The questions Violet asks candidates on the phone - write them the way you want her to say them.

When Violet calls a candidate, she works through the questions you've written in your campaign - reading them (roughly) verbatim. Think of each question as a line of dialogue you're handing her. The clearer and more natural they sound out loud, the better the conversation flows.

How many questions should I add?

Between 1 and 5 questions per campaign. Fewer questions mean shorter calls; more questions give you richer data but increase the chance a candidate hangs up before you get everything you need. A good rule of thumb is to ask only what you genuinely need to make a hiring decision at this stage.

What makes a good in-call question?

  • Plain, spoken English. Read the question out loud before saving it. If it sounds awkward, rewrite it.
  • One idea per question. Avoid double-barrelled questions like "Are you available full-time and do you have a driver's licence?" Split those into two.
  • Closed or short-answer. Violet can handle yes/no, a date, a number, or a short phrase far more reliably than an open-ended "Tell me about yourself."

Examples

Here are some questions that work well for common screening scenarios:

  • "Are you currently looking for new nursing roles?" - a simple yes/no that confirms the candidate is still in the market.
  • "What's your earliest available start date?" - captures a concrete date Violet can extract straight to your data.
  • "Do you hold a current AHPRA registration?" - a compliance-critical yes/no for healthcare roles.
  • "Are you comfortable working rotating shifts, including nights and weekends?" - surfaces a common drop-off reason early.
  • "Which state are you based in, or willing to work in?" - quickly filters candidates by location.

How questions drive your data

Each in-call question maps almost directly to an extraction criterion - the structured field that gets filled in after the call. If you ask "Are you available for a start date in July?", you'll want a boolean criterion called something like Available July.

See Extraction criteria for how to set those up.